You can place your order here or by contacting us by phone - 0893 28 55 55 or by sending us an e-mail : firstname.lastname@example.org
Our products are boutique and are made according to customer's sizes after preliminary elaboration and payment!
We have available only S sizes of all models.
All orders for S sizes are processed and completed in 10 business days after prepayment.
All other orders for individual sizes have a production deadline of 20 business days after prepayment.
All our products come with FREE DELIVERY and test and review options!
Each model can be made according to your size and desire! We can also design a NEW product specifically for your occasion or event! You can choose different colors or elements for the listed models - you can be designer of your own ethno toilette!
Time for production - 20 business days after prepayment!
Contact us for more information.
All deliveries across Bulgaria are FREE and are done with courier company Econt. Upon arrival of the product every client has the options of test and review. Orders for standard S sizes can be cancelled at the courier after doing review and test.
Fashion House Elena Hristova also delivers worldwide using alternative couriers chosen by you. All delivery costs outside Bulgaria are at the expense of the customer.
Upon arrival of the product it must be examined by the client for any potential damages and immediately reported to Fashion House Elena Hristova. In the event that damages are found to have been incurred during transportation, Fashion House Elena Hristova is not to be held responsible for warranty service of this item. In the case of wrong or incomplete address, contact person or phone being given by the customer during order placement, Fashion House Elena Hristova is not bound by any obligations to complete the order.
For Fashion House Elena Hristova's team the most important aspect and what we do our best is to receive your boutique toilettes comfortably, quickly and correctly.
How to return a product?
Dear customers, when ordering a product through our site you prepay its full price.
Each product is delivered to you by a courier with options for test and review.
When the order is for a standard S size, you can cancel it at the courier. In this case we will refund you the amount you paid, by bank transfer within 3 business days after receiving the product in a good commercial form.
Conditions for returning:
The elements must be new, clean and in original package along with the label attached to the clothing.
Incomplete, damaged, used or stained products can not be returned.
Returns, which do not meet the above conditions can be denied by our team.
How to replace our product?
All our boutique products, which are made by your own individual size and design, can not be replaced, rather be corrected. All of them are made with preliminary conditioning and discussion, as well as prepayment.
After receiving the individually manufactured product, you have 3 business days to claim any corrections to the model.
In case of corrections, which are the result of wrong sizes given by the client, all transport expenses in both directions are at his expense.
Required conditions for corrections:
- Contact us by phone 0893 28 55 55
- Send us an e-mail describing the desired corrections.
We will answer you in 2 business days!
If you have any more questions, please contact us!
The team of Fashion House Elena Hristova holds correct attitude towards our clients!